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BPO LOCATION SERVICES
Brand Archipelago approaches each engagement as your advocate to bridge the
particularities of outsourcing to the Philippines from a North American business
mindset.
Because each member of our staff has migrated processes and business units to
the Philippines, we have a clear understanding of the considerations that enterprises
must address as they embrace the economies promised by moving select aspects of
their operations offshore.
This knowledge supports you through intelligent solutions well executed and aligned
with your requirements.
| Brand Archipelago’s suite of services: |
- Strategy Development
- Site Selection
- Vendor Management
- Staffing
- Piloting/Incubation
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Strategy Development
In-depth analyses of your business process outsourcing requirements enable you
to arrive at the best solutions for entrèe into the Philippines. Brand Archipelago’s key criteria
for strategy development are:
- Risk
- Cost
- Infrastructure availability
- Vendor selection
- Talent sourcing
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Site Selection
With an intimate understanding of the relative advantages of various locations
in the Philippines both in Metro Manila and beyond, we provide a balanced and accurate
view of cost, property management, infrastructure, talent, and accessibility issues that
you need to make the right decision.
Vendor Management
The Company has extensive relationships with proven vendors for everything from
construction to security. We assist in contract negotiations and can provide oversight
and direction to establish a mutually beneficial relationship avoiding the pitfalls
that often accompany cultural differences.
Staffing
We offer staffing services to clients requiring highly capable, dedicated, and talented
professionals for their back-office operations. Brand Archipelago partners has
experienced recruiting and HRD consultants with Fortune 500 BPO experience to provide
the best for our
clients’ most important asset––People.
Piloting/Incubation
Our unique Piloting/Incubation service allows clients to administer a test run of their
BPO operations in the Philippines before fully committing resources necessary to establish
an offshore concern. This gives clients a complete understanding of local operational
best practices so they can make an informed decision with the confidence that comes from
seeing the whole picture.
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